Operating Days: Monday - Friday

Operating Hours: 10:00AM - 6:00PM EST
(9am-5pm CST, 8am-4pm MST, 7am-3pm PST)
West Coast Office: Henderson, Nevada, 89052

Warranty Submission

All warranty submissions must be made by the purchaser on record.

Please complete the following form to file a warranty claim. JBS Retail guarantees a 60 minute or less response time for this service during regular business hours. If your inquiry is submitted outside of our regular business hours, or if the guaranteed response time exceeds our regular business hours, your inquiry may default to the following business day.

Once your claim has been received, it will be forwarded to the manufacturer. Please provide as much information as possible, including the product serial numbers.

Additional warranty policy details are listed below the submission form.

Complete the form below and click Submit Form
  1. ***NOT the model number.
  2. Product images may be required to process your claim.
    In the event images are necessary, we will notify you via email.
  3.  Load new
  4.  
  • IN THE EVENT OF A PRODUCT DEFECT OR ANY WARRANTY RELATED ISSUE, CUSTOMERS CANNOT RETURN THE PRODUCT(S), AND MUST FILE A WARRANTY CLAIM.
  • All product warranties reflect the full manufacturer's warranty.
  • Manufacturer's warranty policies do not cover costs associated with the installation or extraction of warranted products.
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